Moving from Development to Production

A forum where issues related to the DataPort utility can be discussed.
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vhemlani
Lieutenant, Jr. Grade (LT JG)
Lieutenant, Jr. Grade (LT JG)
Posts: 30
Joined: Wed May 25, 2011 7:58 pm

Moving from Development to Production

Post by vhemlani » Fri Jun 17, 2011 2:33 pm

Hello,
I have one server up and running with dataport fully functional with Ablecommerce. This is my Development server.
I use dataport from within the subnet to connect to my Development server.

I've recently been given another server with Ablecommerce up and running. This is my Production server.

I copied my ablecommerce database and directory files over to Production from Development. Everything works fine except for dataport.
I am not within the same subnet to connect to this Production server.

My problem is visible when I go to dataport from my office desktop, step 1 in new connection wizard. I've entered in many different variations of the address into that blank before hitting connect. I've tried the following:
  1. http://WEBADDRESS/ClientApi/ClientApiService.ashx
  1. http://WEBADRESS/default.aspx
  1. http://WEBADRESS
  1. I've also tried all of them without the "http://"
When I enter in http://WEBADRESS/ClientApi/ClientApiService.ashx into my browser, I get the following:

Code: Select all

This XML file does not appear to have any style information associated with it. The document tree is shown below.
      <ACAuthenticationResponse><Log><Message>Invalid or empty request, user authentication information missing.</Message><ErrorMessages/><Error><Code>1</Code><Message>Invalid or empty request, user authentication information missing.</Message></Error></Log><VersionInfo><StoreName>CENSORED</StoreName><Platform>ASP.NET</Platform><StoreVersion>7.0.7</StoreVersion><ClientApiVersion>7.7.14430.0</ClientApiVersion><DataPortVersion>7.7</DataPortVersion><BuildNumber>14481</BuildNumber><BuildDate>3/31/2011</BuildDate></VersionInfo></ACAuthenticationResponse>
I'm not an expert in Dataport, but it seems like my files have been placed in ClientApi and Bin folder correctly. Why am I unable to connect? Any ideas? This is really an urgent matter, so if anyone can help, please do.

Thanks.

vhemlani
Lieutenant, Jr. Grade (LT JG)
Lieutenant, Jr. Grade (LT JG)
Posts: 30
Joined: Wed May 25, 2011 7:58 pm

RESOLVED: Moving from Development to Production

Post by vhemlani » Fri Aug 12, 2011 4:14 pm

For some reason I'm only able to use dataport from within the network on which the webserver is located.

That works for me as I have access to remote desktop on our webserver.

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