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Moving from Development to Production

Posted: Fri Jun 17, 2011 2:33 pm
by vhemlani
Hello,
I have one server up and running with dataport fully functional with Ablecommerce. This is my Development server.
I use dataport from within the subnet to connect to my Development server.

I've recently been given another server with Ablecommerce up and running. This is my Production server.

I copied my ablecommerce database and directory files over to Production from Development. Everything works fine except for dataport.
I am not within the same subnet to connect to this Production server.

My problem is visible when I go to dataport from my office desktop, step 1 in new connection wizard. I've entered in many different variations of the address into that blank before hitting connect. I've tried the following:
  1. http://WEBADDRESS/ClientApi/ClientApiService.ashx
  1. http://WEBADRESS/default.aspx
  1. http://WEBADRESS
  1. I've also tried all of them without the "http://"
When I enter in http://WEBADRESS/ClientApi/ClientApiService.ashx into my browser, I get the following:

Code: Select all

This XML file does not appear to have any style information associated with it. The document tree is shown below.
      <ACAuthenticationResponse><Log><Message>Invalid or empty request, user authentication information missing.</Message><ErrorMessages/><Error><Code>1</Code><Message>Invalid or empty request, user authentication information missing.</Message></Error></Log><VersionInfo><StoreName>CENSORED</StoreName><Platform>ASP.NET</Platform><StoreVersion>7.0.7</StoreVersion><ClientApiVersion>7.7.14430.0</ClientApiVersion><DataPortVersion>7.7</DataPortVersion><BuildNumber>14481</BuildNumber><BuildDate>3/31/2011</BuildDate></VersionInfo></ACAuthenticationResponse>
I'm not an expert in Dataport, but it seems like my files have been placed in ClientApi and Bin folder correctly. Why am I unable to connect? Any ideas? This is really an urgent matter, so if anyone can help, please do.

Thanks.

RESOLVED: Moving from Development to Production

Posted: Fri Aug 12, 2011 4:14 pm
by vhemlani
For some reason I'm only able to use dataport from within the network on which the webserver is located.

That works for me as I have access to remote desktop on our webserver.