AC5X to AC7.0.7 Data Import Error
Posted: Sun Nov 11, 2012 2:18 pm
We are currently migrating from AC5X 1306 build to AC7.0.7 SR1. However when using the AC7 data port utility we are recieving an error when trying to upload all data from the AC5X store .xml file.
Error: Pre-Processing file
Error occurred while Pre-Processing the import file.
Error details: An error occurred while parsing EntityName Line 5978, Position 24.
Our current process is as follows:
1. Exported AC5X store data through data export inside admin of store.
2. saving complete file as .xml file UTF-8
3. Opening latest version installed AC7 Data Port app with solid connections to store.
4. Clicking on AC5 Data Upload.
5. Selecting: Delete the existing object and save the imported AC5 x Objet (Dev store has no data or set-up in it)
6. Select: Complete Store
7. Clicking upload button. Process starts and then the error described above pops up.
I believe this error is due to the data we have from the AC5x store. I've tried also selecting save import log to see what errors are being generated. However no log is being written due to the process is stopping before a record can be written.
If anyone has had this problem please share any fixes that may be out there.
Error: Pre-Processing file
Error occurred while Pre-Processing the import file.
Error details: An error occurred while parsing EntityName Line 5978, Position 24.
Our current process is as follows:
1. Exported AC5X store data through data export inside admin of store.
2. saving complete file as .xml file UTF-8
3. Opening latest version installed AC7 Data Port app with solid connections to store.
4. Clicking on AC5 Data Upload.
5. Selecting: Delete the existing object and save the imported AC5 x Objet (Dev store has no data or set-up in it)
6. Select: Complete Store
7. Clicking upload button. Process starts and then the error described above pops up.
I believe this error is due to the data we have from the AC5x store. I've tried also selecting save import log to see what errors are being generated. However no log is being written due to the process is stopping before a record can be written.
If anyone has had this problem please share any fixes that may be out there.