Missing Orders?
Posted: Tue Aug 05, 2014 11:04 am
Has anyone had trouble with orders missing after using the DataPort 7.7 tool to migrate from AC5.5 to AC7?
I was attempting to migrate a large/old AC 5.5 site. My first problem was that the AC 5.5 store export tool kept crashing, because our 80k+ users and orders was causing out of memory errors. So I took the store export page from inside the AC 5.5 admin and re-programmed it in C# with a buffered XmlWriter instead of the in-memory XmlDocument. The thing finishes in ~5 minutes... much better than waiting several hours for it to crash
However, now on the import using DataPort 7.7, some of the orders are not being pulled across. It looked like there were some errors processing some of the Order data chunks (form request too long errors). However, if I do smaller groups of the same orders that are missing they upload without any issues.
Thoughts? Hard to move forward to newer versions when the "unsupported" tooling doesn't work.
I was attempting to migrate a large/old AC 5.5 site. My first problem was that the AC 5.5 store export tool kept crashing, because our 80k+ users and orders was causing out of memory errors. So I took the store export page from inside the AC 5.5 admin and re-programmed it in C# with a buffered XmlWriter instead of the in-memory XmlDocument. The thing finishes in ~5 minutes... much better than waiting several hours for it to crash
However, now on the import using DataPort 7.7, some of the orders are not being pulled across. It looked like there were some errors processing some of the Order data chunks (form request too long errors). However, if I do smaller groups of the same orders that are missing they upload without any issues.
Thoughts? Hard to move forward to newer versions when the "unsupported" tooling doesn't work.