global discount

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arawis
Ensign (ENS)
Ensign (ENS)
Posts: 13
Joined: Tue Nov 20, 2012 8:05 am

global discount

Post by arawis » Thu Jan 17, 2013 10:34 am

hi, if i have a specific product discount of say 10% on a product X and this is applied to users in group Y, i am finding that a global (5%) discount for group Z is not being applied when group Z members purchase product X. is this the intended behaviour? if so how would i give group Z a global discount?

TIA.

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Logan Rhodehamel
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Joined: Wed Dec 10, 2003 5:26 pm

Re: global discount

Post by Logan Rhodehamel » Mon Jan 21, 2013 4:25 pm

You will have to apply the 5% discount for group Z to product X. The discount logic works from most specific to least specific:

Is/are there product level discount(s)?
Yes: Am I eligible for any of them?
No: Continue

Is/are there category level discount(s)?
Yes: Am I eligible for any of them?
No: Continue

Is/are there global discount(s)?
Yes: Am I eligible for any of them?

At any level if discounts exist, we examine whether the user is eligible but do not continue seeking discounts at more general levels.
Cheers,
Logan
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