Using an email that was a guest checkout

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roadkill
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Using an email that was a guest checkout

Post by roadkill » Thu Dec 17, 2015 7:15 am

we have multiple repeat customers. Sometimes on their first purchase they checkout as a guest. When they return they attempt to checkout and try to register with a PW but the system won't let them use that email address b/c it is already being used. Is there a way around this so they can return and use the email address again?

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compunerdy
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Re: Using an email that was a guest checkout

Post by compunerdy » Thu Dec 17, 2015 12:45 pm

Sounds like the problem I have had sometimes..

viewtopic.php?f=65&t=18574

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mazhar
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Re: Using an email that was a guest checkout

Post by mazhar » Fri Dec 18, 2015 5:35 am

roadkill wrote:we have multiple repeat customers. Sometimes on their first purchase they checkout as a guest. When they return they attempt to checkout and try to register with a PW but the system won't let them use that email address b/c it is already being used. Is there a way around this so they can return and use the email address again?
They can use Forget Password feature, this will convert guest account into registered account.

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