Customer questions from product page?

[Chris Hadden]

It would be nice if customers could ask questions on a product page and then I could respond to them on the product page. Ebay does this type of thing. Leaving pervious questions visible to others is helpful.

Is there a way that you can respond to reviews on a product? considering turning this feature on but would really want to be able to respond to posts.

Thanks
Chris

[AbleMods]

No the only way is to edit the original review and add your response text. But that doesn't notify the shopper.

I built a plugin years ago and modeled it after how Lowe's does it on their website, very similar to how you described the Q&A feature. But it was only for Able 7.x and it didn't turn out as well as I wanted.

One of my clients had me design a review-response system for their store. It turned out very well. You can see it in action on this product: https://www.brambleberry.com/4-Basic-Gu ... P5116.aspx

We also added a verified-purchase indicator along with automatic ticket generation in ZenDesk when a shopper leaves a review of 3-stars or less.

Would make great additions to Able Gold for sure.