Fancybox not working after upgrade to R12

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Fancybox not working after upgrade to R12

Postby bhill » Thu Oct 12, 2017 5:00 am

I just noticed that our lightbox/fancybox gallery viewer is not working after upgrading to R12. Also none of our gallery images are showing at all when the main product image is clicked. I'm not sure where to even start to troubleshoot this. Can someone point me in the right direction?
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Re: Fancybox not working after upgrade to R12

Postby AbleMods » Fri Oct 13, 2017 2:05 am

That's a tough one. Probably the first place to start is to load the page in Chrome, hit F12 for Developer Mode and click the Console tab. Look for any errors, specifically javascript errors or 404 errors. Sounds like a javascript link isn't loading like expected.
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