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When do subscription holders get the update?

Posted: Sat Sep 01, 2012 7:16 am
by NC Software
Awaiting updated keys and download. When will existing maintenance subscribers get the info/bits to get started?

Re: When do subscription holders get the update?

Posted: Sun Sep 02, 2012 8:04 am
by Katie
Hi Neal,

Well, I know you found the downloads and have your keys. I wanted to fix the upgrade instructions on Friday, because I didn't have them quite right. By then, we felt it would be a bad idea to officially announce the release, because we have no support services available until Tuesday.

The download has been available since Friday. You can find it by logging into your customer account and clicking the Downloads tab. If you go to http://help.ablecommerce.com/ the top two links have instructions for a new install or upgrade.

Thanks,
Katie

Re: When do subscription holders get the update?

Posted: Sun Sep 02, 2012 8:14 am
by NC Software
Thanks Katie, we got it all sorted out, found the separate section at the bottom of the downloads, not sure when it appeared (before/after I asked) and I think the licenses are squared away too. If I have any more questions I'll let you know via the store system.