Disable Mobile Site?

[dc8johnson]

Is there a way to disable the mobile site? We're not ready with the template updates for the mobile site and would prefer mobile users go to the main site until we have mobile ready.

Thanks,

[ableExpert]

I think it can be redirected via some customization in application level.

[Calbeth]

Was anyone ever able to find a specific solution to this? I scoured the App_Code directory, and others, and I can't find the specific logic that forces the redirect. Just need to disable that, or find some workaround to force the full site in a "mobile" context for now. Any thoughts appreciated!

[mazhar]

Go to Administration > Configure > Store > Mobile Settings and then uncheck Mobile Browsing checkbox and save settings. This should disable mobile store and all users will be sent to main store.

[Calbeth]

Mazhar,

Thanks for taking the time to respond. I should have mentioned I'm on Gold R3 build 5078, and I don't seem to have the Mobile Browsing checkbox in my admin console.

Unfortunately I'm in a bit of a crunch so I don't have time to go through the upgrading process (and we don't have a separate dev server setup just yet -- long story).

Can you recommend a workaround?

[NC Software]

Mobile should probably be disabled by default and only enable it when the merchant has tested and designed it.

[Naveed]

I should have mentioned I'm on Gold R3 build 5078, and I don't seem to have the Mobile Browsing checkbox in my admin console.

We had an option to disable the mobile store from Gold R3 release. Earlier it was a drop-down, which we later replaced with a checkbox option to enable/disable. I checked with a Gold R3 build 5078 installation and I have the "Mobile Store Status:" drop-down option right on top of page above the catalog display section. I wonder why its not there for you.

[Calbeth]

Naveed: Me too. Unfortunately, it isn't. Buggy installs have happened before for us, too. In the meantime, can I setup a workaround programmatically?

[mazhar]

Naveed: Me too. Unfortunately, it isn't. Buggy installs have happened before for us, too. In the meantime, can I setup a workaround programmatically?

Go to your database and then open ac_StoreSettings table. Try to find MobileStoreClosed entry in FieldName column. If you found the entry then set corrosponding FieldValue column to True. If MobileStoreClosed setting doesn't exist then try adding it to table having FieldValue set to True. Finally check if it disabled the mobile store or not.

[Naveed]

I suggest you should properly upgrade your install to Gold R3, here is a link for upgrade instructions:
http://help.ablecommerce.com/upgrades/a ... old_r3.htm

[Calbeth]

Go to your database and then open ac_StoreSettings table. Try to find MobileStoreClosed entry in FieldName column. If you found the entry then set corrosponding FieldValue column to True. If MobileStoreClosed setting doesn't exist then try adding it to table having FieldValue set to True. Finally check if it disabled the mobile store or not.

Mazhar to the rescue as usual. That did it! Thanks.

[mazhar]

Glad that it worked. Seems like your mobile settings page is missing the Checkbox corresponding to this setting for some reason.

[Calbeth]

Yes. Your suspicion was also correct that the "MobileStoreClosed" Field was missing. I had to create it. As soon as I did, the platform responded appropriately. Probably some kind of installation hiccup. For this particular client, we've been with Gold from the beginning, from initial release straight through to R3, and we've upgraded with each release. I bet the option will appear when we upgrade to R4.