Page 1 of 1
global discount
Posted: Thu Jan 17, 2013 10:34 am
by arawis
hi, if i have a specific product discount of say 10% on a product X and this is applied to users in group Y, i am finding that a global (5%) discount for group Z is not being applied when group Z members purchase product X. is this the intended behaviour? if so how would i give group Z a global discount?
TIA.
Re: global discount
Posted: Mon Jan 21, 2013 4:25 pm
by Logan Rhodehamel
You will have to apply the 5% discount for group Z to product X. The discount logic works from most specific to least specific:
Is/are there product level discount(s)?
Yes: Am I eligible for any of them?
No: Continue
Is/are there category level discount(s)?
Yes: Am I eligible for any of them?
No: Continue
Is/are there global discount(s)?
Yes: Am I eligible for any of them?
At any level if discounts exist, we examine whether the user is eligible but do not continue seeking discounts at more general levels.