Kits in AC Gold 5078

[pluggedin]

In setting up an AC Gold edition test environment on a Win 7 PC with 3 GB RAM and 7200 RPM Disk, SQL 2005 developers edition, we discovered a significant issue with using Kits.
We created a single test kit that has 4 drop down options (we intended to add others as well), each with about 12 choices. When we select the item, it takes upwards of 60 seconds to load to the buy product page, and it will not save to either the cart of the wish list, where as the other items in the sample site don't seem to have this issue.

Can anyone comment on where the problem may lie or what remedies may be possible? We absolutely must use kits with options.

Thanks in advance for your help.

[mazhar]

Make few attempts to add the kit to basket and wishlist and then go to Administration > Help > Error Log and see if there are any related erorr enteries. If there is any related erorr entry then it may help to figure out the problem.

[Logan Rhodehamel]

Hey Mazhar this is probably related to AC8-1679.

[mazhar]

Hey Mazhar this is probably related to AC8-1679.

I see, just read the details and symptoms seems to be the same.

[mazhar]

In setting up an AC Gold edition test environment on a Win 7 PC with 3 GB RAM and 7200 RPM Disk, SQL 2005 developers edition, we discovered a significant issue with using Kits.
We created a single test kit that has 4 drop down options (we intended to add others as well), each with about 12 choices. When we select the item, it takes upwards of 60 seconds to load to the buy product page, and it will not save to either the cart of the wish list, where as the other items in the sample site don't seem to have this issue.

Can anyone comment on where the problem may lie or what remedies may be possible? We absolutely must use kits with options.

Thanks in advance for your help.

Can you please give a try to following fix and see if it solves the issue ?

Edit your Website/Conlib/BuyProductDialogOptionsList.ascx.cs file and then locate its Page_Load method and wrap all code of Page_Load method in an if/else code block like below

Code: Select all

protected void Page_Load(object sender, System.EventArgs e)
{
    if (this.Visible)
    {
        .....................
        ..................... EXISTING CODE FROM Page_Load method goes here
        .....................
    }
    else
    {
        this.Controls.Clear();
    }
}

save the file and try to view/add product again.

[pluggedin]

Did the trick!
Thanks very much for the help.