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Kits in AC Gold 5078
Posted: Mon Jan 21, 2013 6:36 pm
by pluggedin
In setting up an AC Gold edition test environment on a Win 7 PC with 3 GB RAM and 7200 RPM Disk, SQL 2005 developers edition, we discovered a significant issue with using Kits.
We created a single test kit that has 4 drop down options (we intended to add others as well), each with about 12 choices. When we select the item, it takes upwards of 60 seconds to load to the buy product page, and it will not save to either the cart of the wish list, where as the other items in the sample site don't seem to have this issue.
Can anyone comment on where the problem may lie or what remedies may be possible? We absolutely must use kits with options.
Thanks in advance for your help.
Re: Kits in AC Gold 5078
Posted: Tue Jan 22, 2013 4:22 am
by mazhar
Make few attempts to add the kit to basket and wishlist and then go to Administration > Help > Error Log and see if there are any related erorr enteries. If there is any related erorr entry then it may help to figure out the problem.
Re: Kits in AC Gold 5078
Posted: Wed Jan 23, 2013 11:16 am
by Logan Rhodehamel
Hey Mazhar this is probably related to AC8-1679.
Re: Kits in AC Gold 5078
Posted: Thu Jan 24, 2013 3:30 am
by mazhar
Logan Rhodehamel wrote:Hey Mazhar this is probably related to AC8-1679.
I see, just read the details and symptoms seems to be the same.
Re: Kits in AC Gold 5078
Posted: Thu Jan 24, 2013 3:35 am
by mazhar
pluggedin wrote:In setting up an AC Gold edition test environment on a Win 7 PC with 3 GB RAM and 7200 RPM Disk, SQL 2005 developers edition, we discovered a significant issue with using Kits.
We created a single test kit that has 4 drop down options (we intended to add others as well), each with about 12 choices. When we select the item, it takes upwards of 60 seconds to load to the buy product page, and it will not save to either the cart of the wish list, where as the other items in the sample site don't seem to have this issue.
Can anyone comment on where the problem may lie or what remedies may be possible? We absolutely must use kits with options.
Thanks in advance for your help.
Can you please give a try to following fix and see if it solves the issue ?
Edit your Website/Conlib/BuyProductDialogOptionsList.ascx.cs file and then locate its Page_Load method and wrap all code of Page_Load method in an if/else code block like below
Code: Select all
protected void Page_Load(object sender, System.EventArgs e)
{
if (this.Visible)
{
.....................
..................... EXISTING CODE FROM Page_Load method goes here
.....................
}
else
{
this.Controls.Clear();
}
}
save the file and try to view/add product again.
Re: Kits in AC Gold 5078
Posted: Thu Jan 24, 2013 11:56 am
by pluggedin
Did the trick!
Thanks very much for the help.