No Error Message When CC Authorization Fails (Authorize.net)

[moustafa]

Hi,

I just migrated a cart from AC 7 to Gold. When I put in a bad credit card, I get a declined message in the Authorize.net log, but nothing on the screen.

If this is a common problem (as opposed to something specific to our templates), please share your solution.

Thanks,
Moustafa

[Katie]

Hi Moustafa,

When I use the AC test gateway, and set it to Fail with the Authorize only option, I will get this error "There was a problem processing your payment: Transaction Failed." in red message text about the payment form. An order is not created so I must re-enter the pymt info at this point or abandon the checkout.

Can you try again and let me know if you see the same message?

Thanks,
Katie

[moustafa]

I tried this and I don't get it.

It's also the same when pay by PO fails. (That's the subject of another post here: viewtopic.php?f=65&t=17383).

I do not get the error messages. I had to hand-code the display of the error message.

From what I can tell, the .cs code is assigning the error messages to a data structure that is never used in the .aspx code.

Thanks,
Moustafa