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No Error Message When CC Authorization Fails (Authorize.net)
Posted: Sun Jun 02, 2013 11:52 pm
by moustafa
Hi,
I just migrated a cart from AC 7 to Gold. When I put in a bad credit card, I get a declined message in the Authorize.net log, but nothing on the screen.
If this is a common problem (as opposed to something specific to our templates), please share your solution.
Thanks,
Moustafa
Re: No Error Message When CC Authorization Fails (Authorize.net)
Posted: Tue Jun 04, 2013 9:26 am
by Katie
Hi Moustafa,
When I use the AC test gateway, and set it to Fail with the Authorize only option, I will get this error "There was a problem processing your payment: Transaction Failed." in red message text about the payment form. An order is not created so I must re-enter the pymt info at this point or abandon the checkout.
Can you try again and let me know if you see the same message?
Thanks,
Katie
Re: No Error Message When CC Authorization Fails (Authorize.net)
Posted: Sat Jun 08, 2013 2:02 pm
by moustafa
I tried this and I don't get it.
It's also the same when pay by PO fails. (That's the subject of another post here:
viewtopic.php?f=65&t=17383).
I do not get the error messages. I had to hand-code the display of the error message.
From what I can tell, the .cs code is assigning the error messages to a data structure that is never used in the .aspx code.
Thanks,
Moustafa