AbleCommerce Shopping Cart Software

Hi -

We are using Gold R5 and I'd like to have the products sort by manual method when viewing category pages as they are done in the admin. Is this possible?

Thanks,
Greg

Product by default are sorted by the order you set in the admin. Isn't it working like that for you?

I've tried this on two different sites; one fresh Gold R4 site with only theme work done and the other a R5 site that was upgraded from Gold R4. Both do not honor the sorting in the admin area that is set in the category view page where the green up/down arrows are.

I need the same thing. I'm using the Category Grid (Deep Item Display). I tried adding to the SortResults DropDownList but products sill aren't displayed in the same order as Admin.

We are using the same category grid (deep item display) page as triplw.

Able 7 had the same problem on the two deep item display pages. I think it might be because the page is designed to pull products from several categories, so there would be conflicting admin order- each category would have a 1, 2, etc. Since this has been a problem over the years, maybe Able could add a second parameter like sort by category name, admin order.

Are your products in more than one category?

Also please note that in deep item display, items are listed from all sub-categories recursively. The sort order within each category is respected, but if a product is in more than one category, which sort order to take into consideration? In the merchant admin you have defined sort order by category. There is no sort order by the entire catalog. So when your product is in more than one categories and you are listing products from multiple categories, you are likely to see some conflict.

Hi -

All of our products (so far in our development test) are only assigned to one category, and we have no sub categories in the system at this time.

Thanks,
Greg

Then there no other reason for merchant order not to work. Do you see this issue on all category pages? Can you please apply a shallow display page on a category and let us know if sort order isn't working at all? When we come to deep display, the sort orders defined for each product in category can conflict with the sort order of another category, so this is somwhat subjective topci and can cause confusion. First we want to make sure that sort order is working on your system for shallow display, then we can disucss the deep display.

Hello - thanks for assisting with this. I changed the category display page to the shallow option which does honor the sorting order. I'll keep poking around and see if there is something in the Category Grid template we modified, but I don't believe we have.

Following-up: Confirmed no changes were made to the Category Grid (deep) view and they definitely do not honor the settings in admin. We do not have any sub categories so something is goofy.