Able Gold coupons applied to products do not work!

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owain.jones@cmc.ca
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Able Gold coupons applied to products do not work!

Post by owain.jones@cmc.ca » Fri Jun 28, 2013 11:08 am

Hi,

We have recently upgraded to AbleCommerce Gold and we have discovered that some promotional coupon code we set up are no longer working.

In my testing I have discovered that coupons (at least those set to % discount) that are applied to specific products do not work. It says they are "successfully applied", but it does not adjust the price on the order for one of the products specified in the admin pages.

If I change the coupon to allow it to be valid for all products it will work. Can anybody confirm if this issue is present in their installations? This was not an issue in 7.0.7.

Owain

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Re: Able Gold coupons applied to products do not work!

Post by ForumsAdmin » Fri Jun 28, 2013 11:14 am

Which version of AC Gold are you using? It looks like a serious issue if it is the way you have described.

owain.jones@cmc.ca
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Re: Able Gold coupons applied to products do not work!

Post by owain.jones@cmc.ca » Fri Jun 28, 2013 11:43 am

AbleCommerce Gold (build 5410)

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Katie
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Re: Able Gold coupons applied to products do not work!

Post by Katie » Sat Jun 29, 2013 7:42 am

Hello,

We fixed this issue in AbleCommerce Gold R5 (build 5731)

•[AC8-1902] - Order coupon not getting applied to a selected product

For information on upgrading, please see this page:

http://help.ablecommerce.com/index.htm# ... old_r5.htm

Thanks,
Katie
Thank you for choosing AbleCommerce!

http://help.ablecommerce.com - product support
http://wiki.ablecommerce.com - developer support

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