Shipping Insurance miscalculation
Posted: Wed Dec 04, 2013 6:44 pm
There seems to be a problem applying the insurance cost to an integrated UPS shipping method. A product that is expensive, and heavy enough to ship in multiple packages ends up insuring the full item value on every package.
For example, a $2000 item that weighs 200 lbs. will ship in 3 boxes in order to be under the 70 lb. maximum weight per package. It calculates the shipping as (3) 67-pound boxes EACH insured for the full $2000, instead of only insuring the full shipment.
For my client's store, he should have an insurance cost of $21.25 on a 189lb item worth $2429.58, being shipped to the same zip code as the warehouse (93401), but it's actually coming back as an insurance cost of 3 x $21.25 = $63.75.
It should be:
(shipcharge-per-box x numBoxes) + insurance fee based on total weight and value + handling charge
But instead it seems to currently be:
((shipcharge-per-box + insurance fee based on total weight and value) x numBoxes) + handling charge
That code is in the DLLs, so I can't customize it. Is there a workaround or fix?
For example, a $2000 item that weighs 200 lbs. will ship in 3 boxes in order to be under the 70 lb. maximum weight per package. It calculates the shipping as (3) 67-pound boxes EACH insured for the full $2000, instead of only insuring the full shipment.
For my client's store, he should have an insurance cost of $21.25 on a 189lb item worth $2429.58, being shipped to the same zip code as the warehouse (93401), but it's actually coming back as an insurance cost of 3 x $21.25 = $63.75.
It should be:
(shipcharge-per-box x numBoxes) + insurance fee based on total weight and value + handling charge
But instead it seems to currently be:
((shipcharge-per-box + insurance fee based on total weight and value) x numBoxes) + handling charge
That code is in the DLLs, so I can't customize it. Is there a workaround or fix?