Error with Asset Manager - Rename

[dbreyley]

We are receiving the following error when trying to rename a image with the asset manager.
We are on Gold Build 5731

An error has occured at http://mydomain.com/Admin/Products/Asse ... nager.aspx
Exception: Exception of type 'System.Web.HttpUnhandledException' was thrown. Stack Trace: at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequest(HttpContext context) at ASP.admin_products_assets_assetmanager_aspx.ProcessRequest(HttpContext context) in c:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files\root\e282eddb\1ef996f9\App_Web_ig2tkjg3.10.cs:line 0 at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) Inner Exception: The process cannot access the file because it is being used by another process. Inner Exception Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.File.InternalMove(String sourceFileName, String destFileName, Boolean checkHost) at AbleCommerce.Admin.Products.Assets.AssetManager.RenameOKButton_Click(Object sender, EventArgs e) in c:\inetpub\wwwroot\bairdDev\Admin\Products\Assets\AssetManager.aspx.cs:line 528 at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

I can get a file to rename using File.Move in a function that runs on the Page Load, but it would seem that when you select a file, that causes the in use error.
We have similar issue with deleting a (single) file.

[Katie]

As far as I can tell, there are no bugs with the Asset Manager in R5. The error seems to indicate that the temporary Asp.Net files are having some issue. Have you tried restarting IIS or the application pool?

[jmestep]

That error message is an indication that the file is in use so it can't be changed. You might need to rename if via an ftp login.

[dbreyley]

Tried recycling the app pool and the error still persists.

The file should not be in use. The only use of it would be on the asset manager page, you need to click on it to be able to rename it.

If I use a function that renames a file, based on the path it does rename it, just not using the built in functionality.

[Katie]

Can you try uploading a test image through the Asset manager so it won't be associated to any product. Then try to rename it.

Thanks

[dbreyley]

I was using a new image to test with, and was getting the error.

[Katie]

Ok, but I'd like to know if you can reproduce it with every image you try to rename, or if this is just a random issue with one particular image.

[jmestep]

I found the asset manager (never used it before) in a test 5731 site and attempted to rename an image in every way I could think of and it worked every time. Maybe I'm not testing taking the exact steps you were?