Problem processing payments
Posted: Fri Feb 14, 2014 4:29 pm
Everything has been sailing along fine, but suddenly today we have had delays processing payments from as a batch (from the Orders list), and it completely fails (times out) if we need to process a payment from the individual order (eg. if we reduce the shipping charge and have to capture separately). This is a sudden change that happened today. I did notice that our server (Windows Server 2008 R2) did update and restart last night, so I really hope that is not the issue as I do not know how to go about rolling it back.
Specs:
Windows Server 2008 R2
AC Gold R6 (Build 6169)
Using Authorize.net (in case someone else can confirm that Authorize.net has had issues)
Even accessing pages on the Admin side has been slower than normal when the connection has been idle for a little while, but then it is back to normal.
Has anyone else experienced an issue? While it is fortunate that the issue hit at the end of the week (fewer orders to process), Mondays are crazy, so we cannot afford to have this issue then.
Specs:
Windows Server 2008 R2
AC Gold R6 (Build 6169)
Using Authorize.net (in case someone else can confirm that Authorize.net has had issues)
Even accessing pages on the Admin side has been slower than normal when the connection has been idle for a little while, but then it is back to normal.
Has anyone else experienced an issue? While it is fortunate that the issue hit at the end of the week (fewer orders to process), Mondays are crazy, so we cannot afford to have this issue then.