Gift certificate email not sending
Posted: Wed May 14, 2014 2:27 pm
Has anyone had a problem with Gold and the gift cert email? We are using R6 and when a gift cert is purchased (and completely paid upon checkout) the cert is automatically validated but the email does not send.
The email event trigger is set to Pending gift certificate validated.
Here is the thing if the order is not paid and I mark payment completed in the order, or I mark the cert as validated, then the email does send.
Is there something missing on the payments page? This was working fine on 7.07, any ideas?
The email event trigger is set to Pending gift certificate validated.
Here is the thing if the order is not paid and I mark payment completed in the order, or I mark the cert as validated, then the email does send.
Is there something missing on the payments page? This was working fine on 7.07, any ideas?