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How to properly setup taxes

Posted: Fri Jul 18, 2014 10:24 am
by VIPER7
For the life of me, I cannot figure out how to setup and charge tax for my shopping cart customers in my local state. I only see two options: Alaska & Hawaii and Contiguous US. What am I missing? I only want to charge tax to customers in my state. Thanks in advance for any help.

Re: How to properly setup taxes

Posted: Fri Jul 18, 2014 10:31 am
by Katie
First you need to enable taxes and pick your display options:

http://help.ablecommerce.com/mergedProj ... ttings.htm

Next, make sure you have a tax code and that it is assigned to your products:

http://help.ablecommerce.com/mergedProj ... _codes.htm

Last step, is to setup your tax rule by assigning it to the tax code, set the rate, and choose your address filter so it will only tax to your state:

http://help.ablecommerce.com/mergedProj ... _rules.htm

It sounds like you will need to create a zone for your state as well:

http://help.ablecommerce.com/mergedProj ... /zones.htm

Hope this helps!
Katie

Re: How to properly setup taxes

Posted: Wed Jul 30, 2014 12:10 pm
by VIPER7
It seems I am going to have to hire a programmer or some other person smarter than me to get taxes setup properly. Argh! Can we please bring back the simplicity of Able Commerce 5.5? All I need to do is be able to charge anyone from the state of Colorado a certain tax percentage, plain and simple. Currently, the only zone options I am seeing are "Alaska and Hawaii" and "Contiguous US". How do I add a zone just for Colorado? This should NOT be this hard!!!

Re: How to properly setup taxes

Posted: Wed Jul 30, 2014 12:17 pm
by VIPER7
Ok, nevermind. Got it. The key was to setup a new zone for my state, which was actually what should be done first here, as in Step 1.

Re: How to properly setup taxes

Posted: Thu Jul 31, 2014 10:56 am
by Katie
8 years have passed since AbleCommerce 5, and the software has changed dramatically. There will be a learning curve and adjustment to the new interface. Every feature is documented, so reference or search the Merchant guide whenever possible.

http://help.ablecommerce.com/mergedProj ... notice.htm

Of course, we are always here to help if you have any questions or get frustrated with setting something up.

Re: How to properly setup taxes

Posted: Thu Jul 31, 2014 11:03 am
by VIPER7
Thanks Katie. I sincerely appreciate it. I realize some of my posts come across a tad frustrating, so, thanks for putting up with me! ;)