Error trying to change encryption key
Posted: Tue Aug 19, 2014 6:05 am
Using Gold R5:
Friday I tried to change the encryption key for our store (Security->Security->Encryption Key). I typed in a random string of text and clicked the Change Encryption Key button. I got the following error:
Friday I tried to change the encryption key for our store (Security->Security->Encryption Key). I typed in a random string of text and clicked the Change Encryption Key button. I got the following error:
I reloaded the page, and it said it was processing, but no progress was shown, even after a long wait. I cancelled it and tried again, and this time there wasn't an error and it said it finished. However, I had to re-enter my CyberSource configuration info and my UPS and FedEx info (which I kind of expected; I have a custom tax provider that doesn't need config info). Does anyone know what would cause the error above? I have changed the key before and didn't have any problems.2014-08-15 16:55:09,631 ERROR AbleCommerce An error has occured at https://***.***.***/Admin/Store/Security/EncryptionKey.aspx
System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.NullReferenceException: Object reference not set to an instance of an object.
at CommerceBuilder.Configuration.EncryptionKeyManager.SetEncryptionKey(String passPhrase)
at AbleCommerce.Admin._Store.Security._EncryptionKey.UpdateButton_Click(Object sender, EventArgs e)
at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)