Image not showing in email template

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bugman
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Image not showing in email template

Post by bugman » Sun Sep 07, 2014 10:22 am

I created an email template with my company logo under the sig line. The logo does appear in the template editor, but when I actually send the email the logo isn't in the email I receive - just an image placeholder.

I've tried using the complete path to the image (http://www.myurl.com\images\filename), and also just the relative path (\images\filename) - same result - no image in the actual email.

Any ideas?
Thanks!

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bugman
AbleCommerce for ASP.NET
VERSION: 7.0.90.8302
Release Label: GoldR10

rmaweb
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Re: Image not showing in email template

Post by rmaweb » Mon Sep 08, 2014 6:06 am

Hello bugman. Just to confirm, you are using the full path that you would enter into the address bar on your browser to view the image? And you are using forward slashes / not backwards slashes like in the post above \?
Ryan A.
Scott's Bait and Tackle
http://store.scottsbt.com
Work In Progress
Able Gold R10
Bootstrap 3.3

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mazhar
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Re: Image not showing in email template

Post by mazhar » Mon Sep 08, 2014 6:45 am

bugman wrote:I created an email template with my company logo under the sig line. The logo does appear in the template editor, but when I actually send the email the logo isn't in the email I receive - just an image placeholder.

I've tried using the complete path to the image (http://www.myurl.com\images\filename), and also just the relative path (\images\filename) - same result - no image in the actual email.

Any ideas?
You should be using forward slashes for example URL should be http://www.myurl.com/images/filename.ext with extension included.

bugman
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Re: Image not showing in email template

Post by bugman » Mon Sep 08, 2014 3:15 pm

AH! I was using backslashes.

Will try forward slashes, if no joy I will repost.

THANK YOU!!
Thanks!

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bugman
AbleCommerce for ASP.NET
VERSION: 7.0.90.8302
Release Label: GoldR10

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