AbleCommerce Shopping Cart Software

I created an email template with my company logo under the sig line. The logo does appear in the template editor, but when I actually send the email the logo isn't in the email I receive - just an image placeholder.

I've tried using the complete path to the image (http://www.myurl.com\images\filename), and also just the relative path (\images\filename) - same result - no image in the actual email.

Any ideas?

Hello bugman. Just to confirm, you are using the full path that you would enter into the address bar on your browser to view the image? And you are using forward slashes / not backwards slashes like in the post above \?

bugman wrote:I created an email template with my company logo under the sig line. The logo does appear in the template editor, but when I actually send the email the logo isn't in the email I receive - just an image placeholder.

I've tried using the complete path to the image (http://www.myurl.com\images\filename), and also just the relative path (\images\filename) - same result - no image in the actual email.

Any ideas?

You should be using forward slashes for example URL should be http://www.myurl.com/images/filename.ext with extension included.

AH! I was using backslashes.

Will try forward slashes, if no joy I will repost.

THANK YOU!!