When you add a tracking number for a USPS shipment, the number becomes a link on the shipment page. When you click the link currently, it takes you to https://tools.usps.com/go/TrackConfimAction_input instead of the actual tracking page for that number. Im assuming USPS changed their url outdating this link, since the link has a URL that you would believe would take you there but redirects to basic tracking input page.
I have already reported it as a bug as well.
USPS Tracking number link outdated.
Re: USPS Tracking number link outdated.
Do you want to try entering this link on the USPS configuration page?
Please let us know if this fixes the issue. The bug report has been logged and should be fixed in the next version.
Thanks,
Katie
Code: Select all
https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1={0}
Thanks,
Katie
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Re: USPS Tracking number link outdated.
I tried on a Gold R7 and it works as expected.
Thank you,
Thank you,
Re: USPS Tracking number link outdated.
That worked wonders. Sorry that I didnt look to see if that was changeable in the config for USPS. Good job proactively solving this issue with good design! Thanks!
Austin
Re: USPS Tracking number link outdated.
It seems like USPS continues to change things on their side without notice. I don't know when the tracking URL changed or the international issue with United Kingdom -vs- Great Britain. We just hear about it from you guys...so thanks for bringing this to our attention!
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