Errors with Recurring Subscription Orders R9
Posted: Thu Oct 30, 2014 9:54 am
Errors with Recurring Subscription Orders (CIM)R9
I have run into some issues with this specific scenario.
Has anyone else ran into this?
Is there a fix in the pipeline or a better way to address this scenario?
Scenario:
* 6- month Subscription Based Non-Shippable Product with Options
Price
Base Product Price
1 Kit Config with 2 Checkboxes Components (tried both Fixed and Modify pricing)
RESULT: Exception is logged and future orders for this subscription are NOT created. Exception thrown from RecurringOrderService on "Next Order Due"
settings
Attempt #2 using OPTIONS
RESULT: Incorrect Order Amount for Future Orders. Orders do not have the correct Price set if OPTIONS are selected.
* Order #1 : $20 + $5 feature = $25
* Order #2 : $20 (item description shows the Optional Feature, but price modifier is not reflected.
RESULT: Incorrect OrderStatus for Recurring Orders: Future orders marked as "Shipment Pending" even though product is marked as not-shippable
settings
I have run into some issues with this specific scenario.
Has anyone else ran into this?
Is there a fix in the pipeline or a better way to address this scenario?
Scenario:
* 6- month Subscription Based Non-Shippable Product with Options
Price
- $20 initial fee
- $20/mo for 5 months
- $5 initial fee
- $5/mo for 5 months
Base Product Price
- $20 price
- Enable Shipping = false
- Billing Option: "Initial charge of $20.00 with recurring charge"
- Recurring Charge: "Modify Override Subscription Base Price ($20.00) With (0.00)
- Payment Frequency: Fixed
1 Kit Config with 2 Checkboxes Components (tried both Fixed and Modify pricing)
RESULT: Exception is logged and future orders for this subscription are NOT created. Exception thrown from RecurringOrderService on "Next Order Due"
Code: Select all
Exception: Cannot insert duplicate key row in object 'dbo.ac_Orders' with unique index 'ac_Orders_IXOrderNumber'. - 1 Kit Component List
- 2 Checkbox SKUs
Attempt #2 using OPTIONS
RESULT: Incorrect Order Amount for Future Orders. Orders do not have the correct Price set if OPTIONS are selected.
* Order #1 : $20 + $5 feature = $25
* Order #2 : $20 (item description shows the Optional Feature, but price modifier is not reflected.
RESULT: Incorrect OrderStatus for Recurring Orders: Future orders marked as "Shipment Pending" even though product is marked as not-shippable
settings
- 1 OPTION with 2 choices (each with $5 price modifier)