USPS Will not show up as an shipping option

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wjarvela
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USPS Will not show up as an shipping option

Post by wjarvela » Thu Jan 08, 2015 2:06 pm

I have set up my warehouse to use USPS as an option for shipping, but when you add a item from that warehouse to the cart it does not appear as a shipping option. Only UPS shows up. If I remove UPS as and option and only assign USPS to that warehouse it does not appear as a shipping option. Does any one have an idea of what I may be doing wrong, or how to explicitly tell it to use USPS as an option. This has become a real issue as it used to be there before but just stopped working. Not sure if it is related to the USPS update from a few months ago. Any ideas of where to look would be great. I have a lot of angry customers when we are shipping a very small part and the only option is UPS. Thanks in advance.

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jmestep
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Re: USPS Will not show up as an shipping option

Post by jmestep » Fri Jan 09, 2015 3:42 am

It could be a change in USPS rules for methods based on weight and you say these are small parts. Get the weight of one of the parts and look for rates on USPS.com to see if rates show up there.
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rmaweb
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Re: USPS Will not show up as an shipping option

Post by rmaweb » Fri Jan 09, 2015 7:59 am

I have had that problem using live rates from USPS and UPS for years. Since I have a lot of orders that are really small, in the past I had a weight table based shipping method for USPS First Class mail so that it would show up consistently. However, recently I moved to what the major players in my industry have done and simplified the shipping by making it based on order value. (IE: Economy, Standard, and Express shipping methods that use order value tables for calculating the methods so that I don't leave it to chance on whether the live rates will display or not.)
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