Kit Issue of auto-reducing price during admin-side checkout

[abradley]

I have discovered a concerning issues with specific types of kits.

To replicate:
Create a product and add an up-sell product with a checkbox as the kitting configuration. Here is the configuration:

kit-error-example.JPG

Now, on the admin side, go to place an order for a customer and add the product to the cart, with the checkbox selected for the add-on

kiterror-1.JPG

kiterror-2.JPG

[abradley]

Here you can see the price is shown in cart as expected.

kiterror-3.JPG

Now, when you click continue, you will see the price of the item drop by the upsell product's price(this case is 11.00)

kiterror-4.JPG

Now select a shipping method, and the price will drop another 11.00. Everytime you change methods, it will drop another 11.00.

kiterror-5.JPG

[rmaweb]

I had this issue when I first updated from Able 7.0.6 to Gold R9, but after a while I stopped seeing the issue. Not sure what was going on, but eventually it stopped being an issue.

[Katie]

Ok, that has got to be the craziest bug I've seen in a long time. I'm not sure what is broken yet, but I am able to reproduce this by following your kit setup exactly. I'll get this reported right away and see if we can get a patch for you. I'll report back here if I find out anything new as well.

Thanks for letting us know.
Katie

[abradley]

Awesome, thanks for the quick reply Katie!

Austin

[Katie]

We are still looking into this. I can say that the bug was introduced in Gold R9 and is directly related to a new feature we added - the ability for an admin user to change the price of an item while placing an order for a customer. There seems to be some issue with the recalculation code and all I know at this time is that we don't have a solution except to revert the changes made in the last release. We'll keep working on ideas though...

As a temp work-around, can you add the kit component product separately to the order? That should get you by until we can decide what to do.

Thanks
Katie

[abradley]

Yes we have work-arounds already in place, we just adjust the price or add components separately. Luckily, it only affects the admin-side so far from what we can tell.

With that work-around being available, we would prefer waiting for the fix to the problem and leave the feature in place instead of reverting.

[Katie]

A fix is in process. We will keep the ability to edit product pricing from the admin side, but we'll have to remove this ability for kits only.

[abradley]

Was this fix added in R10 Katie?

[Katie]

Yes, it is corrected in R10.

Katie

[abradley]

Perfect! Thanks for you all your hard work. I am looking forward to getting upgraded soon!