Paypal changes -AC7 and Gold

For general questions and discussions specific to the AbleCommerce GOLD ASP.Net shopping cart software.
Post Reply
User avatar
jmestep
AbleCommerce Angel
Posts: 8163
Joined: Sun Feb 29, 2004 8:04 pm
Location: Dayton, OH
Contact:

Paypal changes -AC7 and Gold

Post by jmestep » Thu Jun 25, 2015 7:10 am

One of our clients with an AC7 site just got this notice from Paypal. Is there anything that needs to be changed in Able code?
Thanks

Important PayPal dispute case tracking changes.

If you are currently using the Instant Payment Notification (IPN) process or the Case report in your current integration, we want to notify you of a change that may impact your business.

To ensure you don’t experience a disruption of PayPal service, we encourage you to make any applicable changes by July 7, 2015.

What is happening?

We’re enhancing our dispute management system to ensure you receive more detailed and timely information.

The first phase of this enhancement will encompass chargebacks and ACH bank returns. As part of this enhancement, we’ll be updating the format of the Case ID which is the unique identifier we assign to a dispute case.

Why is this happening?

Enhancing our dispute management system will provide more detailed, accurate, and timely information regarding disputes.

What do I need to do?

If you are directly integrating data from the IPN process and/or the Case report into your systems, you will need to ensure that your configuration will accept the format change for the unique dispute identifier as outlined here.

Data passed contains a case_id value. This value will now be formatted in two ways:

Existing format: PP-XXX-XXX-XXX-XXX
New format: PP-D-XXXX
For the new format, XXXX is an integer. The “D” indicates the case is a dispute.

Effective July 15, cases will be identified using either ID format until the transition to the new dispute management system is complete. This is expected to take several years.

As a best practice, merchants are encouraged to integrate flexibly so that any future changes to the unique case identifier can be made without integration changes.

When is this happening?

We will begin generating cases using the new format after July 15. To avoid any disruption to the way you process IPNs or the Case report, please update your integration by this date.
Judy Estep
Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
http://www.web2market.com/Search-Report ... -P154.aspx

rmaweb
Commander (CMDR)
Commander (CMDR)
Posts: 118
Joined: Fri Sep 10, 2010 9:41 am

Re: Paypal changes -AC7 and Gold

Post by rmaweb » Thu Jun 25, 2015 7:27 am

I got this email too. As far as I know, Able isn't integrated with the dispute tracking side of things?
Ryan A.
Scott's Bait and Tackle
http://store.scottsbt.com
Work In Progress
Able Gold R10
Bootstrap 3.3

User avatar
jmestep
AbleCommerce Angel
Posts: 8163
Joined: Sun Feb 29, 2004 8:04 pm
Location: Dayton, OH
Contact:

Re: Paypal changes -AC7 and Gold

Post by jmestep » Tue Jul 28, 2015 12:58 am

It didn't look like it to me either, but I would like an "official" answer from Able so I can tell the client that.
Judy Estep
Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
http://www.web2market.com/Search-Report ... -P154.aspx

User avatar
Naveed
Rear Admiral (RADM)
Rear Admiral (RADM)
Posts: 609
Joined: Thu Apr 03, 2008 4:48 am

Re: Paypal changes -AC7 and Gold

Post by Naveed » Tue Jul 28, 2015 5:43 am

AbleCommerce IPN integration do not support the PayPal dispute management system, so I think there is nothing to worry about.

Post Reply