AbleCommerce Shopping Cart Software

Posted: **Mon Aug 24, 2015 10:43 am**

When a customer enters an order note, it may have line breaks ("\r\n" or "\n", depending on browser and version). When an email template is processed that includes a comment, I would like to convert these line breaks to HTML tags. I tried this:

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$orderNote.replace("\r\n", "<br />")

The replacement isn't done, however. After searching the web, I tried with multiple (up to 4) "\" before the r and n, but that doesn't work either. Replacing one letter with another does work:

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$orderNote.replace("e", "z")

Does anyone know how to get .replace to replace the line breaks?

I could also "pre-process" the note(s), replacing the line breaks with , then add a list of the pre-processed note(s) to the email template as a parameter and show it (them) instead of the original order note(s), but that seems like a messy workaround.

I'm still on R5 if that makes a difference.

Posted: **Tue Aug 25, 2015 3:09 am**

I am not sure but did you tried

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$orderNote.Replace("\\r\\n", "<br />")

Posted: **Tue Aug 25, 2015 6:36 am**

First a correction to my original code: It is $orderNote.Comment.replace(...), not $orderNote.replace(...).

As I metioned in my original post, I tried "\r\n", "\\r\\n", "\\\r\\\n", and "\\\\r\\\\n", and none of them work.

I did a little more searching this morning, and found a suggestion to put "\r" and "\n" into the context, so I added two lines to the Process method in CommerceBuilder/Messaging/NVelocityEngine.cs:

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        public string Process(Hashtable parameters, string template)
        {
            string retVal = string.Empty;
            using (StringWriter writer = new StringWriter())
            {
                using (StringReader templateReader = new StringReader(template))
                {
                    VelocityContext context = new VelocityContext(parameters);
                    context.Put("helper", new NVelocityHelper());

                    // following two lines allow .replace("${r}${n}", "<br />") on strings in email templates
                    context.Put("n", "\n");
                    context.Put("r", "\r");

                    this.Evaluate(context, writer, "AbleCommerce", templateReader);
                }
                
                retVal = writer.ToString();
            }
            return retVal;
        }

Then you use it in replace like this:

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$orderNote.Comment.replace("${r}${n}", "<br />")

It works, but I get slightly different HTML in the email preview in /Admin/Orders/Email/SendMail.aspx compared to the email that is actually sent (from that preview page or by the system when an order is placed). The preview uses (as shown by browser's developer tools), while the actual email just contains (as shown by email client's view source). I don't know if AbleCommerce/.Net/NVelocity is actually generating different HTML, or if the browser/email server/email client are "fixing" the HTML as they prefer.

Hmm.., now I realize spaces at the beginning of lines are collapsed by HTML renderers. Should I figure out how to replace them with "&emsp;"

?

AbleCommerce Shopping Cart Software

Line breaks when showing customer notes in email

Line breaks when showing customer notes in email

Re: Line breaks when showing customer notes in email

Re: Line breaks when showing customer notes in email