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Sales over time and monthly sales reports
Posted: Mon Oct 19, 2015 6:16 pm
by compunerdy
Why do the sales over time and monthly sales reports show 0 for the current month instead of a running total?
Re: Sales over time and monthly sales reports
Posted: Wed Oct 21, 2015 12:09 am
by mazhar
Is it still happening? Do you have any more details about this issue?
Re: Sales over time and monthly sales reports
Posted: Wed Oct 21, 2015 5:08 am
by compunerdy
Still doing it. The sales over time report on the dashboard shows 0 for the month of October on the 6 month tab but shows sales on the 7 day tab. It is the same if I run the other reports that report sales and that show monthly totals have October at $0.
Re: Sales over time and monthly sales reports
Posted: Mon Oct 26, 2015 6:12 pm
by compunerdy
Any idea?
Re: Sales over time and monthly sales reports
Posted: Tue Oct 27, 2015 12:41 am
by jmestep
Did you change any of your order statuses so that there is not an X in the Report column?
Re: Sales over time and monthly sales reports
Posted: Tue Oct 27, 2015 6:03 am
by mazhar
I have performed some tests and it seems for past six months we are not considering current month. I am going to report this in our log for further discussion.
Re: Sales over time and monthly sales reports
Posted: Tue Oct 27, 2015 7:06 am
by compunerdy
jmestep wrote:Did you change any of your order statuses so that there is not an X in the Report column?
The reports all show daily and monthly sales just not the current month running total.
Re: Sales over time and monthly sales reports
Posted: Wed Oct 28, 2015 11:29 pm
by mazhar
I think it was same in AC7? Past months report doesn't consider current month sales.
Re: Sales over time and monthly sales reports
Posted: Thu Oct 29, 2015 9:04 am
by compunerdy
Might have been. I had some custom reports Joe had made, just seems like it should show a running total.