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Using an email that was a guest checkout
Posted: Thu Dec 17, 2015 7:15 am
by roadkill
we have multiple repeat customers. Sometimes on their first purchase they checkout as a guest. When they return they attempt to checkout and try to register with a PW but the system won't let them use that email address b/c it is already being used. Is there a way around this so they can return and use the email address again?
Re: Using an email that was a guest checkout
Posted: Thu Dec 17, 2015 12:45 pm
by compunerdy
Sounds like the problem I have had sometimes..
viewtopic.php?f=65&t=18574
Re: Using an email that was a guest checkout
Posted: Fri Dec 18, 2015 5:35 am
by mazhar
roadkill wrote:we have multiple repeat customers. Sometimes on their first purchase they checkout as a guest. When they return they attempt to checkout and try to register with a PW but the system won't let them use that email address b/c it is already being used. Is there a way around this so they can return and use the email address again?
They can use Forget Password feature, this will convert guest account into registered account.