View ALL of a Customer's Addresses in Admin?

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bugman
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View ALL of a Customer's Addresses in Admin?

Post by bugman » Tue Jan 05, 2016 8:30 am

Is there a way admins can view (and modify?) ALL of a user’s addresses in the site's backoffice (Admin panel)?

The ADDRESS tab of a user's account (Administration>People>Users) only shows ONE address for the user (main Billing address).

I know I can LOGIN AS THE CUSTOMER and see all their addresses, but that seems cumbersome just to view/edit an address.

Am I missing something?
Thanks!

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Katie
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Re: View ALL of a Customer's Addresses in Admin?

Post by Katie » Tue Jan 05, 2016 3:14 pm

No, but please request it as a feature. Seems like a good idea to me.

https://ablecommerce.uservoice.com

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Katie
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AnySupport
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Re: View ALL of a Customer's Addresses in Admin?

Post by AnySupport » Wed Jan 06, 2016 5:32 am

Please post the item link when you have posted the suggestion in uservoice. For gathering more votes hopefully (along with mine).

My client would also want this feature. We have to track not only a billing address but a catalog mailing address and it's not uncommon for those to be different. And accounts can frequently have multiple shipping addresses. The custom to add the address book control to admin ended up being declined due to cost at the time proposed, but now the address tab in Admin is essentially meaningless for their process. We will probably end up hiding it entirely in the near future (to prevent confusion of whether it's the billing address vs the catalog address) until another resolution is found.
Putting full Address Book control within Admin would be ideal.
Thank you!

bugman
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Re: View ALL of a Customer's Addresses in Admin?

Post by bugman » Sat Jan 09, 2016 8:03 am

Katie - I just posted on UserVoice as a request - thanks.
Thanks!

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AnySupport
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Re: View ALL of a Customer's Addresses in Admin?

Post by AnySupport » Mon Jan 11, 2016 7:46 am

Uservoice submission: http://ablecommerce.uservoice.com/forum ... y-all-user

I've added my vote as well. Thank you!

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Katie
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Re: View ALL of a Customer's Addresses in Admin?

Post by Katie » Mon Jan 11, 2016 10:59 am

I went ahead and added this feature request to the development queue. If we can fit it in, we'll try to include it for R12. The feature would be low risk but a high value to merchants. These are two things we have to consider when adding new features.
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