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UPS rates different when I am logged in
Posted: Thu Feb 04, 2016 8:16 am
by kwikstand
I just realized that UPS rates are different depending if I am logged in to my store or not. Why is this?
Re: UPS rates different when I am logged in
Posted: Thu Feb 04, 2016 10:08 am
by jguengerich
First thing I thought of is: Are you using the same ship-to address, including residence/business indication?
Re: UPS rates different when I am logged in
Posted: Thu Feb 04, 2016 10:15 am
by kwikstand
I am just going by the shipping estimator and entering state and zip code.
Re: UPS rates different when I am logged in
Posted: Fri Feb 05, 2016 10:47 am
by jguengerich
I still think it might be related to residence/business. It looks like the shipping estimators assume a residential address if the user is anonymous. If the user is logged in, it uses the Business/Residence setting of the user's billing address. So if the user you log in with has the billing address set to Business, the rates will be quoted for a business address, and if you are logged out, the rates will be quoted for a residential address.
Re: UPS rates different when I am logged in
Posted: Fri Feb 05, 2016 10:54 am
by kwikstand
Ah. I just checked into. You are right.
Thanks,
Scott