Google Merchant Center Temporary Disapprovals For Sale Items

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MaryP
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Google Merchant Center Temporary Disapprovals For Sale Items

Post by MaryP » Thu Mar 31, 2016 11:56 am

Hi all,

We're using GoldR8, and we use Google Merchant Center so our products appear on Google Shopping via a direct feed. When an product is on sale for a length of time, Google Shopping is disapproving that product throughout "due to incorrect prices." Per Google, this can be fixed using the "sale price" attribute (https://support.google.com/merchants/an ... 8334?hl=en). Does the most recent version of Able support this attribute?

Thanks!
Mary

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Katie
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Re: Google Merchant Center Temporary Disapprovals For Sale Items

Post by Katie » Fri Apr 01, 2016 2:38 am

This was fixed in Gold R10. If you are unable to upgrade right away, one thing you can try is to download the latest files and merge the changes from the /App_Code/GoogleFeed.cs file. I can't guarantee it will work, but it's worth a shot.

Thanks,
Katie
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MaryP
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Re: Google Merchant Center Temporary Disapprovals For Sale Items

Post by MaryP » Fri Apr 01, 2016 4:04 am

Thank you, Katie!

ChipWV
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Re: Google Merchant Center Temporary Disapprovals For Sale Items

Post by ChipWV » Thu Apr 07, 2016 8:10 am

Also, we need an updated feed to handle unit of measure and shipping dimensions. We are also getting warnings about these. The shipping dimensions are in the database, but the UOM does not. I would also like to display the UOM next to the price on the product webpage. I have logged this request into the UserVoice feature request, but mine are the only votes. Surely other people are having the shipping cost warnings.

It would be nice if these types of updates were released like a hot patch (maybe not possible with the UOM) that we could drop in without having to upgrade the whole site. We have to have some customizations, so upgrading is a large task.

Thanks
Chip

MaryP
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Re: Google Merchant Center Temporary Disapprovals For Sale Items

Post by MaryP » Thu Apr 07, 2016 8:17 am

Thanks Chip. We are also getting the warnings in the Google Merchant Center for Unit of Measure.

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Katie
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Re: Google Merchant Center Temporary Disapprovals For Sale Items

Post by Katie » Thu Apr 07, 2016 9:39 am

Unit of Measure would be a great feature, but it would require a new database field, API changes, Data Import/Export, Batch Update, and be shown anywhere we display the price (e.g. $9.99 per yard) as well as the feed. I've long wanted to see this feature so I'm glad it's been requested. I'll give it some of my votes too.
It would be nice if these types of updates were released like a hot patch (maybe not possible with the UOM) that we could drop in without having to upgrade the whole site. We have to have some customizations, so upgrading is a large task.
We understand that upgrades can be difficult if you have a lot of customizations. It is usually a good idea to have the source code, so you can fix any bugs yourself. It's very difficult to maintain a lot of hot patches and so we only release them in cases where an immediate fix is needed. (ie. some major feature is broken). I often help customers who are still running old versions and am more than happy to provide the source code changes per request.

Thanks,
Katie
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Re: Google Merchant Center Temporary Disapprovals For Sale Items

Post by Katie » Thu Apr 07, 2016 9:42 am

If you want this feature, please vote here:
https://ablecommerce.uservoice.com/foru ... new-specif
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http://help.ablecommerce.com - product support
http://wiki.ablecommerce.com - developer support

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