AbleCommerce Shopping Cart Software

I've got a client running Gold R6 that always charges their local (NC) sales tax on the guest checkout page. But no address information has been entered yet.

Is there a setup switch or setting I'm missing where that can be turned off? The client doesn't want to scare shoppers away with sales tax amounts that may not even apply once they enter the actual shipping address.

I swear I remember seeing a setting to turn that on or off somewhere....

Hi Joe,

I'll assume that you're using AbleCommerce taxes. There is a setting on the Configure > Taxes > Settings page. For Shopping Display, select 'None'. For Invoice Display, select 'Summary'.

If this doesn't fix it, let me know.

Thanks
Katie

Joe,
I don't remember what builds, but in older build(s) I have had to take the display of the sales tax out of the basket total summary because of this problem-sales tax was being displayed based on the warehouse until the customer entered an address.

Katie, yes that's how the settings are now. And yes it's the Able tax provider.

Judy, I think you're right. Maybe that's what I remembered. It's definitely based on the default warehouse, that much I recognized right away.

So glad your memory is better than mine

I think I'm going to have to take the sales tax out of the basket summary control like you said. Seems like it's an issue in R6, probably fixed in a later release.

Ok I found it. Was easier than I remembered.

In this install (Gold R6), there is a parameter available in the /ConLib/Checkout/BasketTotalSummary user control "ShowTaxes". You can set this to false in the control reference found on the /Checkout/EditBillAddress.aspx page.

Once the parameter is set to false, taxes no longer display (or factor into totals) on the first page of checkout. Remaining checkout pages work and look just fine.

Love it when that happens