Compilor Error

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kamalpresna
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Compilor Error

Post by kamalpresna » Wed Jun 08, 2016 1:48 pm

Guys,

I just received my license yesterday and trying to install able commerce Gold. but i receive a few errors (Please find the attachment for more details). How to fix this?
AbleCommerce.jpg
Thanks

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Katie
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Re: Compilor Error

Post by Katie » Wed Jun 08, 2016 2:29 pm

Hello,

First off, are you trying to install the WAP or WSP version?

What steps have you taken for the installation? Did you initiate the web-based install, accept the license agreement, install the key, connect to the database? Did any of these steps work?

Thanks
Katie
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http://help.ablecommerce.com - product support
http://wiki.ablecommerce.com - developer support

kamalpresna
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Re: Compilor Error

Post by kamalpresna » Thu Jun 09, 2016 7:54 am

I am trying to install WSP. I initiated the web based install, configured the license key, connected to the database -- All these worked perfectly, but as soon the installation is done , i get an "Page cannot be displayed error".

I re run the installation again and got the following
AC_BeforeInstall.jpg
when i selected "Please click here to continue", got the following
AC_AfterInstall.jpg

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Katie
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Re: Compilor Error

Post by Katie » Thu Jun 09, 2016 8:12 am

Hi,

I sent a new license key with port 51494 added. There are instructions in the email on how to re-install the key, but basically you will just delete the app_data\CommerceBuilder.lic file. Access the page again and it will prompt you to re-enter the new key.

Please let me know if this fixes the issue.

Thanks!
Katie
Thank you for choosing AbleCommerce!

http://help.ablecommerce.com - product support
http://wiki.ablecommerce.com - developer support

kamalpresna
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Re: Compilor Error

Post by kamalpresna » Thu Jun 09, 2016 9:47 am

I didnt received any email yet. Did you sent the email to kboopathy@totaltransit.com? if not, please send it to this email

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Katie
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Re: Compilor Error

Post by Katie » Thu Jun 09, 2016 9:59 am

Resent the key with your email as the CC.

Please keep us updated.

Katie
Thank you for choosing AbleCommerce!

http://help.ablecommerce.com - product support
http://wiki.ablecommerce.com - developer support

kamalpresna
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Re: Compilor Error

Post by kamalpresna » Thu Jun 09, 2016 6:43 pm

Hi,

I received the new license key and re-installed it as well. But receive the same issue again "Page cannot be displayed"
AC_AfterInstall.jpg
Thanks
Kamal

kamalpresna
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Re: Compilor Error

Post by kamalpresna » Thu Jun 09, 2016 6:53 pm

We have this step in Installation guide
"When finished, click the button to Complete Install. If successful, you will see a confirmation page."

Whenever i click on Complete Install button it takes me to "This page cant be displayed". Am i missing something?. I also tried to open the AbleCommerce.sln in visual studio 2013, but no luck. I get the same issue.

Thanks
Kamal

kamalpresna
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Re: Compilor Error

Post by kamalpresna » Thu Jun 09, 2016 8:35 pm

I have now tried below option from installation guide

"3.you can upload the contents of the \website\ folder to a website running Asp.Net.

4.With a browser, open the default.aspx page located in the /install/ folder."

After running through all the steps, when i click "Complete Install". I get this error in Configure2.aspx.cs - line 82

{"could not insert: [CommerceBuilder.Users.UserGroup][SQL: INSERT INTO ac_UserGroups (UserId, GroupId, SubscriptionId) VALUES (?, ?, ?); select SCOPE_IDENTITY()]"}

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Re: Compilor Error

Post by Shopping Cart Admin » Fri Jun 10, 2016 4:28 am

Hello Kamal,

The forums is really for supporting developer 'how to' questions, please open a support ticket in our help desk. Include your contact information so we can get this install issue solved for you!

https://www.ablecommerce.com/helpdesk.aspx
Thanks for your support

Shopping Cart Guru
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