FedEx Server Problems - Negative Hdl Chg in FX Conncetor?

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bugman
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FedEx Server Problems - Negative Hdl Chg in FX Conncetor?

Post by bugman » Mon Aug 08, 2016 11:03 am

I assume I am not the only one that has been affected by FedEx rating servers having a problem today? FedEx says it is a system wide issue, their servers are not applying negotiated discounts, we have only been able to pull Std List rates all day (started sometime last night).

We use the 3rd party (i.e. unsupported!) "Fedex Connector for Ablecommerce Gold" (https://fedexacgold.codeplex.com/)... it has indeed worked great for us (for about 2 years), but this issue today revealed a major problem - apparently the connector will not allow a NEGATIVE HANDLING CHARGE.

It normally pulls our negotiated rates & we apply a markup, but today FedEx was only dishing out LIST rates... if I could have put in a negative Handling Charge all would have been fine, but the FX Connector would not accept it.

Has anyone else used a negative handling charge with this tool? Am I just missing something?
Thanks!

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bugman
AbleCommerce for ASP.NET
VERSION: 7.0.90.8302
Release Label: GoldR10

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