Page 1 of 1
waiting to ship?
Posted: Wed Oct 12, 2016 10:49 am
by compunerdy
I have had customers say the order has been marked "waiting to ship" for a week now!! Until now I never figured out where they where seeing this. It is on MyOrder.aspx under "Shipment Information" the order will have a status of waiting to ship. Where is this text from so I can change the wording to something that makes more sense?
Re: waiting to ship?
Posted: Wed Oct 12, 2016 12:35 pm
by Katie
I agree. This is confusing and misleading for the customer to see.
You can change it in the OrderShipments.ascx.cs file within \ConLib\Account\
I'd like to open a bug report. What do you think would be more appropriate? Maybe something like "Order In Process" or "Order Received"...
Thanks,
Katie
Re: waiting to ship?
Posted: Thu Oct 13, 2016 2:57 am
by jguengerich
Why not use this.Order.OrderStatus.Name?
EDIT: Oops, that would be the order status, not shipping status. Sorry
.
Re: waiting to ship?
Posted: Thu Oct 13, 2016 3:15 am
by Katie
I know. It would be better to use something that could easily be configured by the merchant rather than some text hard-coded in the page.
Re: waiting to ship?
Posted: Thu Oct 13, 2016 3:33 am
by compunerdy
I will probably change it to "order in process" but a text field we can easily change would be nice.