Can you uncancel an order?

[Chris Hadden]

This morning I accidentally canceled a dozen orders. Is there a way to undo that?

Thanks
Chris

[Katie]

Yes, from the order summary page, there is a link to "Change Status". Just change it to something else.

If you're having trouble finding the cancelled orders, then make sure you select the option from the search orders page. The option is under Order Status > Invalid or Cancelled

[Chris Hadden]

thanks I should have seen that.

[sciencesight]

Yes you can change the status. But can you bring back the voided payment?

[Chris Hadden]

I doubt that is possible normally. I still handle payments manually so it did not effect me.