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product data export does not match what is on site

Posted: Wed May 31, 2017 8:13 am
by Chris Hadden
I ran the export product data downloaded and noticed that the category on a product is titled wrong. So it says "Jewelry lockets" but the category is named "perfume locket" and it appears that way everywhere on the web site. It is likely at one time it was named "jewelry locket" and was changed.... why is that not updated? how do I update it?

Thanks
Chris

Re: product data export does not match what is on site

Posted: Wed May 31, 2017 11:30 pm
by jmestep
How did you export the data? Did you make sure the date on the file was the current date?

Re: product data export does not match what is on site

Posted: Wed Jun 07, 2017 12:40 am
by Katie
Hi Chris,

Another thing you can try is to use the Batch Edit Categories feature to list out all your categories and check the spelling.

Thanks
Katie