WA State Tax Provider

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calvis
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WA State Tax Provider

Post by calvis » Sat Oct 07, 2017 5:08 am

Anyone else having problems with the WA State Tax Provider?

Could not calculate with the configured tax provider: CommerceBuilder.Taxes.Providers.WATax.WATaxProvider, CommerceBuilder.WATax
Exception: The operation has timed out Stack Trace: at System.Net.HttpWebRequest.GetResponse() at CommerceBuilder.Utility.HttpClient.DoGetRequest(String requestUrl) at CommerceBuilder.Taxes.Providers.WATax.DorGateway.GetTaxRate(TaxAddress address) at CommerceBuilder.Taxes.Providers.WATax.DorGateway.GetTaxInfo(TaxAddress taxAddress) at CommerceBuilder.Taxes.Providers.WATax.WATaxProvider.Calculate(Basket basket, Boolean save) at CommerceBuilder.Taxes.Providers.WATax.WATaxProvider.Calculate(Basket basket) at CommerceBuilder.Taxes.TaxCalculator.Calculate(Basket basket)

This error is giving free orders to WA State Customers.
free_order.jpg
Able Customer Since 1999 Currently Running on GOLD R12 SR1 and PCI Certified.

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calvis
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Re: WA State Tax Provider

Post by calvis » Sat Oct 07, 2017 4:53 pm

We have removed the WA STATE TAX PROVIDER. It kills our site to the point where nothing is functional when it is triggered.

The online version is having problems too.

https://webgis.dor.wa.gov/taxratelookup/SalesTax.aspx

We started getting the error about 4 AM on 10/7/2017.
Able Customer Since 1999 Currently Running on GOLD R12 SR1 and PCI Certified.

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calvis
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Re: WA State Tax Provider

Post by calvis » Sun Oct 08, 2017 10:07 am

OK, looks like they fixed it. We reactivated the WA State Tax Provider.
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Katie
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Re: WA State Tax Provider

Post by Katie » Mon Oct 09, 2017 12:11 am

Good to hear. Thanks for the update.
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