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WA State Tax Provider

Posted: Sat Oct 07, 2017 5:08 am
by calvis
Anyone else having problems with the WA State Tax Provider?

Could not calculate with the configured tax provider: CommerceBuilder.Taxes.Providers.WATax.WATaxProvider, CommerceBuilder.WATax
Exception: The operation has timed out Stack Trace: at System.Net.HttpWebRequest.GetResponse() at CommerceBuilder.Utility.HttpClient.DoGetRequest(String requestUrl) at CommerceBuilder.Taxes.Providers.WATax.DorGateway.GetTaxRate(TaxAddress address) at CommerceBuilder.Taxes.Providers.WATax.DorGateway.GetTaxInfo(TaxAddress taxAddress) at CommerceBuilder.Taxes.Providers.WATax.WATaxProvider.Calculate(Basket basket, Boolean save) at CommerceBuilder.Taxes.Providers.WATax.WATaxProvider.Calculate(Basket basket) at CommerceBuilder.Taxes.TaxCalculator.Calculate(Basket basket)

This error is giving free orders to WA State Customers.
free_order.jpg

Re: WA State Tax Provider

Posted: Sat Oct 07, 2017 4:53 pm
by calvis
We have removed the WA STATE TAX PROVIDER. It kills our site to the point where nothing is functional when it is triggered.

The online version is having problems too.

https://webgis.dor.wa.gov/taxratelookup/SalesTax.aspx

We started getting the error about 4 AM on 10/7/2017.

Re: WA State Tax Provider

Posted: Sun Oct 08, 2017 10:07 am
by calvis
OK, looks like they fixed it. We reactivated the WA State Tax Provider.

Re: WA State Tax Provider

Posted: Mon Oct 09, 2017 12:11 am
by Katie
Good to hear. Thanks for the update.