Populating Variables for Follow-Up Survey

[jill224]

Hi all,

We are working with a third-party review company and are trying to add a feature on the Receipt Page that will allow them the ability to send follow-up review survey emails to our customers. They have provided the basic code below to be inserted on the receipt page, but I am looking for some help in figuring out what else needs to be done to allow these necessary variables to populate correctly based on the customer's order information. The variables we need filled in are Order ID, Name and email address. Any help or direction is much appreciated. Thank you!

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Code: Select all

<script type="text/javascript"> var sa_values = { "site":***, "token":"***", 'orderid':'ORDER123', 'name':'John Doe', 'email':'john.doe@gmail.com' }; function saLoadScript(src) { var js = window.document.createElement("script"); js.src = src; js.type = "text/javascript"; document.getElementsByTagName("head")[0].appendChild(js); } var d = new Date(); if (d.getTime() - 172800000 > 1477399567000) saLoadScript("//www.shopperapproved.com/thankyou/rate/***.js"); else saLoadScript("//direct.shopperapproved.com/thankyou/rate/***.js?d=" + d.getTime()); </script>

[Katie]

Hello,

I recalled one of our developers providing a nice sample of code that could be used to do something like this, but once I found it, then I realized that the person who made the original post was you!

This is the post I'm referring to -
viewtopic.php?f=65&t=18974&p=83573&hili ... les#p83573

Will this help get you pointed in the right direction?

Thanks
Katie

[jill224]

Hi Katie,

Thanks for your help! Yes, I understand that the solution will be along these lines but I am not sure how to write the code that will populate these different variables for order id, name and email address. This code was used to populate product information and I am by no means an expert so I was unsure how to modify it to populate these new order-related variables.

[AbleMods]

Jill, I'll make the changes for you. They are simple once you know the trick, and then you'll have a working example to compare against in the future. Just a little tricky to try and document here in the forums, otherwise I'd post it here for everyone.

Shoot me a PM and I'll get you my email address so you can send over your receiptpage.aspx and .cs files.