Daylight savings adjustment

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matty
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Daylight savings adjustment

Post by matty » Fri Nov 10, 2017 3:57 am

We have been changing our Timezone Offset under Dashboard > Configure > General from PDT to PST and the value will change back shortly after. We've been trying to set this for a few days now.

What would cause this?

Thanks,
Matt

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Katie
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Re: Daylight savings adjustment

Post by Katie » Sat Nov 11, 2017 1:17 pm

Hi Matt,

That is odd and I don't really know what would cause it. Can you try using the UTC time offset instead of PST?

Thanks
Katie
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NC Software
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Re: Daylight savings adjustment

Post by NC Software » Mon Nov 13, 2017 2:37 am

Thank you for reminding me to do this! AbleCommerce really needs to use the RSS feed to notify merchants to change this since for some reason they cannot make the store'ware handle this automatically which is very unfortunate.
Neal Culiner
NC Software, Inc.

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Katie
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Re: Daylight savings adjustment

Post by Katie » Mon Nov 13, 2017 3:19 am

This will be fixed in the next version. Sorry guys...I really thought that using the UTC time offset would just automatically adjust with the server time, but I guess this doesn't work as expected.

Thanks
Katie
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NC Software
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Re: Daylight savings adjustment

Post by NC Software » Mon Nov 13, 2017 3:21 am

Katie,

No, DST still has to be applied to UTC. Local Time = UTC +/- UTC Offset +/- DST (which is not always one hour, it's different around the world).

Until AC automates this I highly recommend using the RSS feed to remind users to update their settings (AC 707, GOLD, etc.) otherwise you end up in a financial loss situation with sales not starting or ending properly as happened to me and pissing off customers when the sale ends an hour early.
Neal Culiner
NC Software, Inc.

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