Paypal refunds
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Paypal refunds
Not sure if PayPal made a change but you can refund up to 180 days but under payments on a order it does not let you do it up to that many days..
Re: Paypal refunds
I don't think we put any time limitations on this feature. What is the error message when you try to do the refund?
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Re: Paypal refunds
There is no error.. it just does not show the option.
Re: Paypal refunds
We use PayPal, so it's easy enough for me to check this, and I am seeing the Refund button well beyond 30 days for both std pymts and cc pymts.
I'm not sure why this isn't appearing for you. That is odd.
Katie
I'm not sure why this isn't appearing for you. That is odd.
Katie
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Re: Paypal refunds
Just double checked.. one from 9/24 shows the "issue refund" button but any past 9/7 (or close to it) do not so it looks like any past 60 days or so do not show the option for me. I have not looked to see if this is code I can change on my end yet.
Re: Paypal refunds
You're right. I went to an older order and there is no refund button. There must be something in the code, and I believe you are right about the timeframe...60 days.
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Re: Paypal refunds
I love it when I am right and not just crazy like usual
Re: Paypal refunds
I opened a bug report. Will let you know if it can be changed easily.
Thanks!
Katie
Thanks!
Katie
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Re: Paypal refunds
I had changed that on a site on Orders/Payments/Default.aspx.cs. In the ShowButton method, there is code like this setting the 60 day limit.
Code: Select all
//SHOW REFUND IF THE PAYMENT WAS MADE WITHIN 60 DAYS
//AND THE PAYMENT IS CAPTURED
//AND THERE IS IS A POSTIVE TRANSACTION CAPTURE AMOUNT
return ((payment.PaymentDate > DateTime.UtcNow.AddDays(-60))
&& (payment.PaymentStatus == PaymentStatus.Captured)
&& (payment.Transactions.GetTotalCaptured() > 0));
Judy Estep
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jestep@web2market.com
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708-653-3100 x209
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Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
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Re: Paypal refunds
Perfect Judy! Thanks for posting this.
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