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Change Subscription Renewal Price

Posted: Mon Nov 13, 2017 3:38 am
by tripleW
I need to change a Subscription Products Recurring Charge for renewals.

It seems that making changes to the Product info only affects new subscriptions and not the renewal orders.

Is there a way to do this?

Thanks

Re: Change Subscription Renewal Price

Posted: Mon Nov 13, 2017 3:55 am
by Katie
For now, you would need to change it directly in the database. We do plan on making this an editable field in the next version.

If you need help finding the info, just let me know.

Thanks
Katie

Re: Change Subscription Renewal Price

Posted: Mon Nov 13, 2017 8:29 am
by tripleW
Thanks, Katie.

Yes, please tell me what field.

All I see is ac_Subscriptions.RecurringCharge and all are 0.00.

Re: Change Subscription Renewal Price

Posted: Mon Nov 13, 2017 11:58 am
by Katie
Open the ac_OrderItems table, find the item number from the original order. Edit the row that has IsSubscription = 1, and the edit the price of that item.

This is unconfirmed by a developer, but I'm pretty sure it should work.

Thanks
Katie

Re: Change Subscription Renewal Price

Posted: Tue Nov 14, 2017 4:57 am
by tripleW
No, that didn't work for me.

I had already tried editing the order Item in the Admin.

Since the recurring charge was originally set to be the same as the base price I think changing ac_Subscriptions.BasePrice will work.