Can order source be tracked - MOBILE devices vs desktop?

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bugman
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Can order source be tracked - MOBILE devices vs desktop?

Post by bugman » Mon Nov 13, 2017 11:14 am

Is there any way in Ablecommerce to determine what type of device an order was placed from - meaning a phone (or tablet) or a desktop browser?

I'd like to track that, to see which (and how many) orders are being placed by customers using their phones (or tablets).

Even if there is no easy way in AC right now (and I haven't found one), is there a way I could implement a modification to track this? (IOW, have my developer code something?)
Thanks!

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bugman
AbleCommerce for ASP.NET
VERSION: 7.0.90.8302
Release Label: GoldR10

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Katie
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Re: Can order source be tracked - MOBILE devices vs desktop?

Post by Katie » Mon Nov 13, 2017 11:52 am

Hello,

If you click on the Customer Profile tab from the order, you'll be brought to the User's record. From here, you can click on the Page Views tab to see some basic tracking info. From this page, click the view all link at the bottom, and you'll be able to see the Browser version. I'm sure a developer can write a special report for you to extract this information.

Thanks
Katie
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bugman
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Posts: 123
Joined: Tue Mar 19, 2013 8:53 am

Re: Can order source be tracked - MOBILE devices vs desktop?

Post by bugman » Tue Nov 14, 2017 5:07 am

Thanks Katie - we'll work with that & see what we can do.
Thanks!

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bugman
AbleCommerce for ASP.NET
VERSION: 7.0.90.8302
Release Label: GoldR10

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