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Customer E-mail as from E-mail in customer added note E-mail

Posted: Tue Nov 14, 2017 4:50 am
by compunerdy
Is there a way to have the "customer added a note" E-mail to use the customers E-mail as the from E-mail? We are using zendesk and this would allow us to reply to the notes within that.

Re: Customer E-mail as from E-mail in customer added note E-mail

Posted: Mon Nov 20, 2017 5:08 am
by compunerdy
No easy way to do this?